Privacy Policy

Product: Transcribe Video to Text
Website: transcribevideototext.app
Last updated: October 29, 2026

Transcribe Video to Text (the "Service") is operated under Kobaltstack LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and disclose personal information when you use Transcribe Video to Text.

By accessing or using Transcribe Video to Text, you agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy and in our Terms of Service.

1. Definitions

• Company: Kobaltstack LLC, the entity responsible for your information under this Privacy Policy.
• Service: Transcribe Video to Text, including the Chrome extension, its website and the online transcript library.
• Device: any internet-connected device used to access the Service.
• Personal Data: any information that, directly or indirectly, allows for the identification of a natural person.
• You: the individual or entity using the Service.

2. Overview

Transcribe Video to Text is a Chrome extension that turns videos into text: it reads the subtitles of a video when they exist, or transcribes the audio of the browser tab with a speech recognition service when they do not. It can also make an AI summary or study notes of a transcript. This policy explains what data we collect, why, how long we keep it and who we share it with.

3. Information we collect

• Usage ID. A random ID created in your browser and sent with each request, so we can count your free and paid usage.
• Browser fingerprint. A one-way hash of stable browser properties (operating system, languages, number of CPU cores, memory size, screen size and color depth, time zone). It is computed in your browser and used only to prevent abuse of the free limit, for example by reinstalling the extension.
• Google account (only if you sign in). When you choose to sign in with Google, we receive and store your Google account ID and email address. Sign-in keeps your transcripts for 90 days instead of 30, opens them on any device and links a paid plan to you.
• Transcripts. For every transcript: the page address and title, the platform, language, duration, and the transcript text with timestamps and speaker labels. They are stored so you can open them again in your transcript library.
• Audio. When a video has no subtitles, the audio of the tab is streamed to a speech recognition service while you record. We do not store the audio.
• AI summaries and study notes. If you ask for them, the transcript text is sent to an AI model and the result is stored with the transcript.
• Usage events. Actions in the extension such as opening the panel, starting or stopping a transcript, copying or exporting, and error codes, with the extension version, browser version and browser language. We use them to fix bugs and improve the product.
• IP address and country. Our server sees your IP address with each request. We turn it into a country code offline, without third parties, and keep the country with your usage data. The IP address itself is stored only when you uninstall the extension (to filter out test and abusive traffic) and in short-lived technical server logs.
• Things you send us. Feedback messages, answers to the uninstall survey and the email address you leave for updates or support, if you choose to.
• Subscription data (paid plans only). Your email, plan, billing period and subscription status. Payment card details are handled by the payment provider and never reach us.

We do not collect your browsing history. The extension notices videos on a page inside your browser to prepare the panel, but nothing about the pages you visit is sent to us unless you start a transcript there.

Free YouTube transcript tool on our website. When you paste a YouTube link there, the link is sent to our server, which fetches the public captions of that video from YouTube and returns them to your browser. We do not store the transcript with anything that identifies you; captions of recently requested videos are kept in a short-lived server cache. Your IP address is used to limit the number of requests per hour. Like any web server, ours keeps standard access logs (IP address, time and the requested address, which includes the video link) for 14 days for security, then deletes them.

We do not collect passwords: sign-in is done by Google. Your billing address and payment card details are collected and processed by our payment provider and never reach us.

4. How we use this information

• to provide and operate the Service: make transcripts, summaries and study notes and show them to you;
• to count free and paid usage and to prevent abuse of the free limit;
• to let you sign in, process transactions and manage your subscription;
• to respond to support requests and to fix bugs and improve the Service;
• to send service-related emails and, where you opted in, product update emails.

We do not use your data for advertising, we do not sell it, and we do not use it to decide creditworthiness or for lending.

5. Data retention

• In your browser: the usage ID, the fingerprint hash and panel settings, in Chrome local storage. Removing the extension removes them.
• Transcripts, summaries and study notes: deleted automatically after 30 days, or after 90 days if you signed in with Google.
• Usage counts and usage events: up to 12 months.
• Feedback, uninstall survey answers, uninstall records with IP address and update emails: up to 12 months.
• Account data (usage ID, fingerprint hash, country, Google account ID and email): while you use the extension, or until you ask us to delete it.
• Subscription records: as long as the law requires for accounting and tax.

We retain your information only as long as necessary to provide the Service and fulfil the purposes described in this policy, or as required by law. When no longer needed, we delete or de-identify it.

6. Sharing of information

Only with services that are needed to provide the feature you use:

• Deepgram (privacy policy): receives the tab audio to transcribe it.
• Speechmatics (privacy policy): receives the tab audio only if Deepgram is unavailable.
• OpenRouter (privacy policy): receives the transcript text when you ask for a summary or study notes and passes it to the AI model provider (OpenAI or Anthropic).
• Google: confirms your identity when you sign in with Google. YouTube subtitles are loaded by your browser directly from YouTube.
• Payment providers: handle checkout and subscriptions for paid plans and process your payment details.

We do not sell your personal information and do not share it with advertising networks or data brokers.

We may disclose information where required to comply with legal obligations, enforce our agreements, or protect the rights, safety, or property of the Company, our users, or the public.

If Transcribe Video to Text or Kobaltstack LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to this Privacy Policy.

7. Security

We use reasonable technical and organizational measures, including encryption in transit (HTTPS), to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International data transfers

Our server is located in Germany, and the service providers listed above may process data in other countries. Your information may be processed and stored in countries other than your own, including countries that may have different data protection laws. By using the Service, you consent to this transfer.

9. Permissions

• sidePanel: shows the extension in the Chrome side panel.
• activeTab, scripting, access to all sites: find the video and its subtitles on the page where you start a transcript; videos can be on any site.
• tabCapture, offscreen: capture the audio of the tab while you record, when there are no subtitles.
• webNavigation: notice when the page in the tab changes, so the panel shows the right video.
• storage: keep the usage ID and settings in your browser.
• identity: sign in with Google when you choose to.

10. Cookies

The website uses a session cookie to keep you signed in to the online transcript library. Our website analytics (Umami) works without cookies. The extension keeps its settings in Chrome local storage, not in cookies. You can control cookies through your browser settings; disabling them will sign you out of the library.

11. Your rights

You can use the extension without signing in. Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You can ask us for a copy of your data or ask us to delete it, including your transcripts and account, by writing to support@transcribevideototext.app.

European Economic Area and UK (GDPR). If you are located in the EEA or the UK, you have the right to access, port, correct, delete, or restrict the processing of your personal data, and to complain to your data protection authority. We process personal data on the legal bases of contract performance, legitimate interest, and consent, as applicable.

California residents (CCPA). California residents have the right to know what personal information is collected, request its deletion, and opt out of its sale. We do not sell personal information. To exercise these rights, contact us at support@transcribevideototext.app.

12. Children's privacy

The Service is not directed to individuals under the age of 13 (under 16 in the EU), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us at support@transcribevideototext.app.

13. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

14. Contact us

If you have questions about this Privacy Policy or how your data is handled, contact us at: support@transcribevideototext.app

Legal address: Kobaltstack LLC, 447 Broadway, 2nd Floor, 3436, New York, NY 10013, US